Submitting an online request may create a forty-eight-hour seat hold after acceptance. Visit our Hong Kong office and complete payment before the hold expires to finalize your booking with Caelmontaris.
Full payment is completed in person at our disclosed Hong Kong office. Available payment methods, applicable charges, and the total fare are presented before you complete the booking process there.
Cancellations received at least twenty-four hours before scheduled departure receive a full refund. Later cancellations made before the reporting deadline receive half, while no-shows receive no refund under these terms.
Passengers must arrive no later than sixty minutes before departure. Bring valid government-issued identification and every passport, visa, permit, or document required for the stated itinerary and destination entry rules.
If an itinerary is canceled for operational reasons, we may offer an alternative. When none is available, or it materially changes your journey, the affected payment is returned as applicable.
We collect information needed for reservations, identity procedures, travel coordination, communications, cancellations, and refunds. Data access, correction, retention, disclosure, and security practices appear in our Privacy Policy available on this website.